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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
на мой 46 размер L идеальна,один нюанс рукава не смогла просунуть очень маленькие
Платье получила, цвет соответствует картинке. Спасибо за точное описание. Заказ доставили за 3 недели, всем довольна.
šaty pasují,velikost L pasuje na 173cm,63 kg perfektně..materiál příjemný,z venku hlady zevnitř plyšový.
Платье красивое, ткань приятная и мягкая. Вообще ношу "S", но этот размер оказался маловатым- в рукавах тесно, руки не могу поднять и в бёдрах маловато. Жалею, что не взяла "М". Но товар качественный, советую!
Super good dress and fabric
Very cool dress!) even a gift put)) thanks))
nice fit looks great feels great
Is OK, material not to end meets my expectations
didn't get the clothes but my money was refunded
Платье очень мягкое, комфортное, плюшевые внутри. Наверное, лучшее из тех, что у меня были в подобном стиле. Одела без утяжки. Утяжка больше выровнит фигуру. ОГ 92, ОПГ 78, ОТ 74, ОБ 94. Рост - 173. Руки средние по объему. На полные не войдёт. Цвет роскошный. В подарок резинка для волос. Благодарю.
Very nice ! I like it
thank you very much nise frock
Late but sure very nice I recommend
so sexy so elegant so feminine. is very elastic and comfortable. I highly recommend it . the dress is awesome. two ways to wear the dress. Choose it in your size. very very very very slow shipping.
SIZE VERY GOOD COLOR AMAZING I REALLY LOVE IT
I am very satisfied with your purchase.
On the parameters of 90 68 90 took M. in the waist could be tighter and in the hands-tight. But overall comfortable. Medium density dress. Inside the dress is like thin fleece, as well as polyester-synthetic. Sits on me well not as on the model to complain)) pop would be bigger)). But overall super! Panties need not to drag the hips, but as a caterpillar, and a bra needs Angelica (balcony).
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