SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milan Fashion Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://milanfashionstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing quality dress, fast delivery and efficeint service, definitely recommend and would buy again!!
The dress is huge! What you need fat sides after quarantine. It's really huge... The fabric is pissed by what glitters in the sun, plus tingles a little. It got super fast, about a week.
Very thick fabric .. Otherwise good
Cool expensive fabric. Dense, solid. Very free to size 44-46. The style is very oversize. An amateur. At the same time, it looks relevant and in the spirit of modern trends. Lovers to wear 'figure 'is definitely not.
Item not received, money returned
The dress is good. The color is grass. I liked it. At the height of 175 below the knee. Wanted in length. order is good. thank you and for fast shipping. Good luck.
Chic dress, deep color, tight and nice material. The village is good even for my 85 kg and height 160
Long shipping. Dress as in the photo! Hurray! Thank you! the quality is good. the material is pleasant for the body.
Thank you! Happy dress
Beautiful dress. Dresses large size.
I was definitely waiting for the worst for that kind of money. Of course, the quality is not perfect, there are threads sticking out somewhere, but this is not a problem! On my 160 cm village as in the picture. The color is slightly darker than in the store's photo. Cloth is dense, ironed well, from afar you can take for natural)) purchase is satisfied.
item as described, fast shipping, thanks for the Seller! I recommend
Very good dress. The fabric is dense, heavy, does not shine through at all. Stitched qualitatively, there is no smell. It turned out unexpectedly large, I was used to that everything is a little small. On height 175-below the knees. As on the model in the photo. But the parcel reached Minsk in seven weeks, quite a long time.
Camera with color is well taken, not four. Product Detail shot and color is exactly the same as. Quality is also not bad and summer seems decent living. Shipping wholesale quickly grew.
Very good quality
Arrived early
The dress is beautiful, for height no more than 168. Cloth is dense.
Just like picture. Size is good.. even little too big for me (I'm considering myself big women Height: 175cm, Bust: 97cm, tummy: 70, hips: 80) I will alter this dress myself a little (To make it fit better my shape) Shipping was fast! I will defiantly be ordering more stuff from this store, as now I see the quality is good
I liked it so much.. great material and beautiful color..
Quality sewing. Excellent dress for autumn. The picture looks longer.
Delivered very quickly my thanks ali! The dress corresponds to the pictures, an interesting style, high-quality tailoring, the fabric is cotton with synthetic heavy, dense, and even for my height 165 on the palm below the knee. Taking a photo does not make sense the model fully corresponds to the declared store. Thank you very much for the quality goods and fast delivery, i recommend to everyone, buy from this seller!
Amazingly beautiful dress well made lots of little details that you might not see in the pictures but when get it will be pleasantly surprised the material is very nice and the pockets are deep but not something you can tell that their there I am in love with this dress I am 225lbs and 5'3 and this dress is big on me with lots of room.
ok
A beautiful dress for mommy. I did not communicate with the store.
Very cute dress. Fabric hb. I thought it would be longer. At a height of 160 above the ankles