SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milan Fashion Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://milanfashionstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
все супер материал классный советую всем до Казахстана шло долго а так довольна супруга
love it
Nice dress. Corresponds to the description. Color saturated bright... In the chest is more than 1 size ..
Like product
I will get u La another dress opened a dispute and returned part of the amount.
Great material, really nice :) happy for ordering this!!! :)
I had already bought blank. Beautiful and good quality.
Dress fire, unequivocal to buy, the quality is super!
Super dress, I advise everyone. I am very pleased :)
Dress Super, the color of fire, I have a height of 165 cm. OHG 97, about 97, from 70, in the shoulders is perfect, the bottom of the dress is very beautiful when walking. The dress is of course synthetic, but pleasant to the body.
2XL to Russian 50 is very good. Dressed like a Shito on me. On the buttons, only on the sleeves grips on the buttons. The color is bright blue, thin tight chiffon, does not shine through. The body is very nice. But very long, on my height 176, on the floor lies. But this is fixable, the sole. I am very happy, I will order another color.
Free, flowing, I liked everything
Just like the picture.
The sleeves are very narrow, if someone has plump hands then do not fit.
Black was sewn neatly, on White found a tightening on the sleeve and protruding threads on the pocket on the chest
The dress came after 3,5 weeks. I myself is not high, but the dress reaches the ankle of the legs, not the floor (height 162) Fabric shines through, you can see even white underwear But so the dress liked
The dress is good but long, but unfortunately I was incorrectly sewn (
✔️
Transparent. On the size of the chest 3, the top back to back. Straight.
It's nice but small chest. I returned the product smoothly. Good store
I liked the dress! Synthetic fabric, in my size 98-70-98 came XXL. But on the chest well, the buttons do not diverge, everything is right. The length is also excellent. I have a height of 174 cm and a length to my ankle. Pink dress does not shine through, the color is closer to the ash. The dress itself is cut by a trapezoid and it is quite right to sit on the hips of a larger size. Sleeves can be tucked, you can wear full length, not short. Thank you to the store, sent quickly, but a month package in our sorting center wandered.
Thanks to the store. I did not communicate with the seller. The order came for 3 weeks. I liked everything, the color differs from the photo of the dress on the site. I liked the color.
Thank you very much to the store! Asked to send a package quickly as I ordered myself for the wedding (morning of the bride) and the time was only three weeks the package was already with me in 11 days;) Thank you very much. With the size of a little burned :( but it's not scary! Since I wear for 5 months of pregnancy now 46-48 ordered XXL it was possible to take XL
Flipaaaaaaa Me!!! It is brutal by the price you have, I don't what I think take out and I think order one like that have little money * _ _ _ _ _ _ _ * It is long, comfortable, the fabric is not bad at all and not It is transparent's foremost.
The dress is not bad, the fabric is thin, for the summer is good. For such a dress, the buttons are too big.