SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milan Fashion Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://milanfashionstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
that is amazing , i didn't imagine it is so beautiful!!!!!! thank you very much, i love it
Excellent dress but must base dress under
It's very nice.
Excellent dress, good quality. My parameters are 90-62-95, height 150 cm. Cutouts look good, but on the chest could be a little smaller. But Sew Easy. fast delivery. I advise this product and this store)
Order to Moscow took 2,5 weeks. The dress is pleasant to the touch. At its Russian Size S ordered M sat perfectly. The dress corresponds to the photos of the store. I am satisfied with the order, I recommend the store.
The dress is just gorgeous quality, looks very expensive!
But the size is very small is like a xs being I ordered s
Its very good quality
Looks great, nice and unrough fabric, I will wear it as a jacket with tight dresses, as the cutouts on top and bottom are too large.
Chic dress, wonderful quality, on the Russian 42-44 size M sat perfectly. But because of the deep cut will have to buy white trousers to the dress)))
Terimakasih goods already got it, good item according to the picture and I love bangettttttttt
Good material but dress L size very small at bust and narrow in thighs by what the otwierała and all was seen under sukienką... But generally okej for person chudą and high, size L will fit for M. Shipment quickly came
The dress is just a bomb. My parameters are 94-63-94 Approached the size of m, sits as she wanted
The bust is deep but you can combined something nice into the cleavage if you like the cleavage you can use it on the open, for you rushed the picture, the product is the same as shown in the picture, the store is related and successful, I would recommend
perfect
Girls jacket just unrealistically cool quality is perfect, 44-46 ordered l, a little survived the buttons, i wear it over a black top with trousers, or with a skirt short, looks very stylish, everyone asks where i bought it.
perfect quality and beautiful too!!!
Corresponds to the description.
So beautiful
She's just perfect. Thanks to the store
perfect, exactly as photo.
Good quality.
I liked it very much! I ordered it in m and it suits me. What if it's very chosen and it opens a lot down but you can sew or put something to fix it :)
It was 1.5 months, ordered for 46, but l is 44 if not 42 even, and so very cool.
Amazing dress. Fabric is nice and thick, lined dress and size is accurate to measurements. Note that the white dress is more of an off-white then a snow white. The only concerns I have is the cut at the bottom of this dress, it was made way too open, have to be careful when walking and standing otherwise we can see your panties.