SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milan Fashion Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://milanfashionstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this dress was on point
On the size of og90, from 75, about 100. The village is perfect. I liked the way I was sitting. Only the lightning is tight. Fabric is very thick
The waist is overstated even on height 154!!! True with a breast of 3 sizes. Hidden zipper on the side, heavily closes on the seams of the belt. The button looks cheap. The dress for its price is quite decent, the seams are normal and the fabric with a lining.
تاخر due to problem كرونا
Very fast delivery! The fabric is dense (for the summer it will be hot). Overall the dress is good.
Lovely
Chic, in my 164, weight 60, perfect
The dress corresponds to the description, everything on the lining, everything is well sewn, without jambs. The order came in 2 weeks in Sochi, very quickly. The truth was wary of the act in the package from customs that the package was opened, damaged, but the dress seems not spoiled. Well, about the size, right, as they write, if there were Xs it would be better, the top is slightly too big. I wear Xs mostly, I'll go "customize" in the studio. With an increase of 155 cm, the lower skirt almost completely closes the knees. The model is good! I took to work, but I looked very festive myself doubted, I think for a long time, but for 1600 rubles is a very good option.
Loved it!
Love it
Size M does not correspond to the stated parameters, the dress came huge, but the quality is good, I will try to leave, but I think lied will succeed
Beautiful
Good dress, sewing is great, synthetic fabric, the summer will be very hot, the waist is overstated, took the size is bigger, the village is good, only under the arms will have to sew
super. thank you :)))
I would like a little less, but also good, sewn qualitatively, the threads are not stuck, looks elegant, you can both in the office and on a holiday and even get married. It went about a month because of closed borders, arrived at the PIK point
Very nice dress I will give you other information when I wear it
Perfect
A good dress, came comparatively (in our situation with the virus! Sew well, size fits
It's been three months. Item as in the photo.
Finally received, the parcel went very long. On the height of 165, the waist was too high. On top 44, bottom 46, took the size of L, it was too big at the waist and in the bust, M would be better. Since I like the dress I will suture.
The quality is excellent. But I'm not enough. Size m goes to 44
Nice and fitting.
On og98, ot84, about 104 still there is a stock, the dress was like, sorry there are no sleeves, in the summer it will be hot material tight
At OG 86, OT 66, OB 96, ordered s large in the waist and armhole.
Size S corresponds to Russian 44 size, I was 42 was large