SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Milan Fashion Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://milanfashionstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ارجو الاسراع في شحنها
Very beautiful jacket, dense, stylish. Usually wear S, took XL and did not lose. Was delivered very quickly
very classy
Very stylish! Got lots of compliments.
Love it - Ordered XL (i'm a US size 10) and it fits great. A little tight in the boobs - if you have large boobs don't order because it will be too tight. Material is thick and very soft. Happy I ordered this. Took two weeks to arrive in America - Very Pleased with this item.
Chic
Stunningly beautiful jacket, looks very rich. The material is tight a little stretches. Very satisfied with the purchase
Fabulous quality and so soft
The blouse is really small. At 46-48 xl in tension. Looks beautiful. It was exactly a month. Packed well.
A jacket made of fabric imitating artificial suede. Nice. False loops are even, you need to trim the tails of the thread. On the sleeves of the button. asked the store to check the quality of the loops, as a result-to them there are no complaints. on the growth of 159 98-70-94 took l. in the chest just. At the waist is not quite obtyag. It is better to take the size more freely than smaller, because. Will pull in the chest and form folds. It is still straight and does not repeat exactly the curves of the body. Short enough. I took a photo with jeans, so it could be seen that it is just below the waist. Decoration is just cheap iron. I noticed 5 black-brown dots on my back. Not through, but scraping with detergent can not: soft pile from above will instantly be erased and will be bald (the material is gentle, not elastic suede). In general, satisfied. I would like to be more authentic and without dirty points (the seller is friendly, wrote-he communicated the discount in the next order, friendly). But the jacket was very waiting, and still she is happy. Hung-i admire!
The thing is interesting, i liked it, but to the quality still there are questions, the fabric is made under suede, but all in some scuffs and divorces, as conquered, not very pleasing to the eye, can of course wash will correct the situation
Excellent jacket! as in the picture, thick, for autumn is good
Great... gorgeous... beautiful
Smooth fabric and stylish design, recommend it!
Labai graži, Daili, tinkanti ofiso darbui :)
Very nice blouse and very good quality
very nice product! M size equals to EU36. I though fabric will be light, but it's firm, which is nice.
The quality of the fabric is good, looks dignified. Neck decoration included.
thank u, such beautiful dress. packed really neat and the service is fast. it fit perfectly.
Chic jacket
Very beautiful thing. I recommend to everyone. Special thanks ..... for fast delivery
As in the photo. Fast shipping. An excellent option for the office. At 44-46 took xl, fit well. The fabric is similar to artificial suede.
Very beautiful blouse. Thank you very much to the store. 5 stars
Beautiful but come a little short ..
May the store forgive me for so long. I want to say, the quality is on top. Girls, order, you will not regret. Got the goods for 3 weeks. The size was advised by the seller. Thank you, friends. I will add the photo later.